Jr Executive-CRM

Location:Chennai

NEXA is Kemin’s customer relationship management (CRM) database tool. The NEXA administrator is responsible for ensuring a healthy and sustainable sales pipeline by analyzing the number, value and progress of the short-term and long-term sales projects and providing recommendations to the management team. Serves as a gatekeeper for the accuracy of the NEXA input.

Assist in maintaining and updating NEXA to ensure data accuracy.

Maintain NEXA data; prospect status, salesman code, customer database etc
Train new sales personnel on NEXA. Refresh Training on every Quarterly/Half yearly.
Provide a summary of call plan status, Project Quality, Yellow Flag details on fortnight basis
Set up regular, automated reports to be generated and sent to stakeholders.
Monitoring of sales projects status and work with sales managers to track the progress of sales projects for individual product groups
Monthly NEXA And Sales Related reports and insights
Making sure the customer database is correctly segmented for targeted marketing activities.
Customer Retention Coordination with Finance and Sales
Coordination on Potential updates with Sales Team in NEXA
Monthly input on projects whenever required e.g. Strat Plan, etc..
Liaise with Worldwide NEXA administrator or assigned functions
Perform other duties and projects as assigned.

Proficient in Microsoft Office applications, especially Microsoft Excel and Powerpoint
Working experience in Power BI, Oracle, business analysis, data management, or related areas would be an added advantage.
A high degree of personal motivation, a desire to make an immediate contribution and possess a distinct sense of urgency

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